Privacy Policy

For Dive Deep Intimacy & Dive Deep Dialogues

Last Updated: 2 June, 2025

1. Our Promise to You

At Dive Deep Intimacy, we understand that privacy isn't just a legal requirement — it's essential to creating a safe space where you can explore, learn, and grow in your intimate relationships. We built this platform with your privacy at its core, because honest self-reflection requires the confidence that your most personal thoughts and responses remain truly private.

This policy explains exactly what data we collect, how we protect it, and what control you have. We believe in complete transparency — no hidden tracking, no data selling, and no surprises.

2. Your Data & How We Protect It

What We Collect

  • Account Information: Email address, display name, and authentication credentials needed to create and manage your account.
  • Assessment Responses: Your answers to relationship assessments and quizzes, used solely to personalise your experience and track your progress.
  • Usage Data: Anonymous information about which features you use and how you navigate the app, helping us improve the experience for everyone.
  • Notes & Personal Content: Any notes, reflections, or journal entries you create within the app. These belong to you and are never accessed by our team.

How We Protect It

  • Encryption in transit and at rest: Your data is protected using Firebase's enterprise-grade security infrastructure, with encryption both in transit (TLS) and at rest.
  • Secure cloud infrastructure: Data is stored on Google Cloud's Firebase platform, which meets rigorous international security and compliance standards.
  • Local device storage: Where possible, sensitive data such as assessment responses and personal notes are stored on your device rather than our servers.
  • Minimal data collection: We only collect what's necessary to provide your personalised experience.

3. Your Control Over Your Data

You are always in control. With Dive Deep Intimacy, you can:

  • Choose what to share: You decide what personal information to provide beyond basic account details.
  • Store locally or in the cloud: Select whether your data lives on your device, in secure cloud storage, or both.
  • Export or delete at any time: Download all your data or permanently delete your account and all associated information whenever you choose.

4. How We Use Your Data

We Do

  • Personalise your experience based on your preferences and progress
  • Track your journey to show meaningful progress over time
  • Compile anonymous, aggregated statistics to improve our content and features

We Never

  • Share your personal data with third parties
  • Sell your information to anyone, ever
  • Use your data for marketing purposes beyond your direct relationship with us
  • Access your private responses, notes, or personal content

5. Data Storage & Security

Local Storage

When you choose local storage, your data is encrypted and stored directly on your device. This means it stays completely under your control. The trade-off is that data stored locally cannot be recovered if your device is lost or damaged.

Cloud Storage

Our cloud storage uses bank-level encryption (AES-256) and is hosted on secure, Australian-based servers where possible. Cloud-stored data is backed up regularly and can be accessed across your devices.

6. Analytics

We use analytics to understand how our app is used so we can make it better. Our analytics are:

  • Anonymous: We strip all personally identifiable information before processing.
  • Consent-based: You can opt out of analytics at any time through your privacy settings.
  • Never linked to your identity: Analytics data cannot be traced back to your account or personal information.

7. Your Privacy Rights

You have the right to:

  • Access: Request a complete copy of all data we hold about you.
  • Export: Download your data in a portable format at any time.
  • Correct: Update or correct any inaccurate personal information.
  • Delete: Permanently erase your account and all associated data.
  • Withdraw consent: Change your privacy preferences or opt out of optional data collection at any time.

8. Special Considerations

Relationship Data

Some features involve shared activities between partners. We ensure that both partners provide consent before any shared data is created. Individual responses within couple activities remain private to each person unless explicitly shared.

Sensitive Content

Given the intimate nature of our content, we provide additional controls including comfort level settings, content filtering options, and the ability to pause or reset your journey at any time. Your comfort boundaries are respected absolutely.

9. Data Retention

Your data is retained for as long as your account exists. If you choose to delete your account:

  • Your personal data is permanently removed from our active systems immediately.
  • Encrypted backups containing your data are purged within 30 days of account deletion.
  • Anonymous, aggregated statistics that cannot identify you may be retained indefinitely.

10. Contact Us

If you have any questions about your privacy or wish to exercise your rights, please contact us:

11. Legal Framework

This privacy policy is governed by and complies with:

  • Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth)
  • General Data Protection Regulation (GDPR) for users in the European Economic Area
  • California Consumer Privacy Act (CCPA) for users in California, USA

Where local privacy laws provide greater protection, those protections apply in addition to this policy.

Operated by SILVER WOLF Productions (ABN: 66 376 765 633)